How can we help?

For help with your account, family care team, tasks, appointments, reminders, or subscription, email support@kin-duty.com.

Tell us which screen you were using, what you expected to happen, and your app version. Please do not send passwords, payment details, medication lists, or private family information.

Support for you as a caregiver

Looking for peer groups, respite or professional mental health support? Explore our free caregiver support resources.

Apple subscriptions

Open Family plan from Home, the Add menu, or Account settings. Use Restore Purchases on the same Apple Account used for your purchase to check your existing subscription. Restoring does not restart a canceled subscription.

To manage renewal, open Settings on your iPhone, tap your name, then Subscriptions and Kinduty. After cancellation, access continues until the subscription's displayed expiration date.

Reminders

Check your notification preferences, personal time zone, and email spam folder. Include the reminder's expected time in your support request, without sharing private task details.

Your account and privacy

See our account deletion instructions and Privacy Policy. For privacy requests, contact privacy@kin-duty.com.

Kinduty coordinates family care. For an emergency, contact your local emergency services.